Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you use YooHoo Social. We are committed to transparency and respect for your privacy.
Introduction
Welcome to YooHoo Social! YooHoo Social is a community gathering platform for the Radical Faeries movement, helping with event management, gathering planning, carpooling coordination, and more. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. We are committed to transparency and respect for your privacy.
YooHoo Social is a service of Junovy, registered in Amsterdam, The Netherlands.
Operator
Service: YooHoo Social
Operated by: Junovy
Address: [protected]
Email: info@junovy.com
KvK: 71813977
VAT: NL002478068B89
Key Principles
- EU data location — Your data is stored and processed in the European Union (Germany).
- No data sales — We never sell your personal data to third parties.
- You are in control — You can request to export, correct, or delete your data at any time.
- Minimal collection — We only collect the data strictly necessary to run the service.
- Transparency — We tell you exactly what data we process and why, in plain language.
What Information We Collect
We collect information you provide voluntarily through:
Account and Authentication
- Name and display name
- Email address
- Authentication data via Keycloak (we do not store your password; authentication is handled by our identity provider)
Contact Form
- Name
- Email address
- Message content
Gathering Registration Form
- Legal name
- Faerie name (if you have one)
- Email address
- Phone number
- Signal username (optional)
- Dietary requirements and accessibility needs
- Emergency contact information
- Marketing preferences (opt-in for future gathering notifications)
Carpooling Form (Optional)
- Same contact details as gathering registration
- Starting location (general area, not specific address)
- Approximate departure time
- Expected arrival time
- Whether offering or requesting a ride
- Number of available seats (if offering)
Pickup Form (Optional)
- Same contact details as gathering registration
- Pickup location (e.g., nearest bus/train station)
- Approximate arrival time
How We Use Your Information
We use your personal information to:
- Provide and maintain the YooHoo Social platform
- Authenticate your account and manage access
- Respond to inquiries submitted through the contact form
- Register you for gatherings and communicate essential gathering information
- Organise carpooling arrangements to facilitate community connection and reduce environmental impact
- Coordinate pickup logistics from public transport locations
- Contact you in case of emergency during gatherings
- Send you information about future gatherings (only if you opt in)
- Improve our services and create welcoming, accessible experiences
Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Consent — You voluntarily provide information and can withdraw consent at any time
- Legitimate interests — Operating a safe, well-coordinated platform for community gatherings
- Contractual necessity — Fulfilling our obligations to registered participants
Data Storage and Security
- All data is stored securely on encrypted servers located in Germany (European Union), hosted by Hetzner
- Infrastructure is managed by Junovy on a Kubernetes cluster with industry-standard security measures
- We implement appropriate technical and organisational measures to protect your data in accordance with GDPR requirements
- Access to personal information is restricted to authorised platform administrators and Junovy technical staff only
- We retain gathering registration data for 1 year after the gathering for administrative and safety purposes
- Contact form inquiries are retained for 6 months
- Carpooling and pickup coordination data is deleted 30 days after the gathering concludes
- Account data is retained for the lifetime of your account; you can request deletion at any time
Third-Party Services
YooHoo Social uses the following third-party services to operate:
- Hetzner (Germany) — Server hosting and infrastructure; your data remains in the EU
- Keycloak (self-hosted) — Authentication and identity management; hosted on the same EU infrastructure
- Mailjet — Transactional email delivery (e.g., gathering confirmations, notifications) and marketing communications (e.g. newsletters, gathering and event notifications, YooHoo Social news)
- Junovy CDN (built on top of Hetzner Cloud) — File and media uploads
We do not use any third-party tracking, advertising, or analytics services that identify individual users.
Data Sharing
We do not sell, trade, or commercially share your personal information. We may share information only:
- With other registered participants for carpooling coordination (with your explicit consent)
- With emergency services if necessary for your safety
- As required by law
Your Rights
Under GDPR and Dutch privacy law, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing
- Withdraw consent at any time
- Data portability
- Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
To exercise these rights or for any privacy-related questions, please contact:
Email: info@junovy.com
We will respond to your request within 30 days.
Children
YooHoo Social is not intended for users under 16. We do not knowingly collect data from children. If we discover that a user is under 16, we will delete their account and data.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify registered users of significant changes via email and update the "Last updated" date below.
Contact Us
For questions about this Privacy Policy or your personal data, please contact:
Email: info@junovy.com
Operator: [protected address]
KvK: 71813977 · VAT: NL002478068B89
Last updated: 17 March 2026